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Turn partner services into
a growth engine.
Figfy combines a productized services marketplace and partner directory in one place, so customers can buy common implementation help faster and find the right partner for custom work.
- Marketplace for common implementation needs
- Directory for custom-scoped services
- More visibility and control over the services experience
- Built for software companies with certified partners
Software alone isn't the solution.
Implementation is.
The implementation gap is widening
Software buyers face a growing implementation problem caused by AI:
More software
AI is making software creation dramatically faster, increasing the number of tools, features, and workflows businesses need to implement.
Leaner teams
Downsized business teams have less capacity for learning and managing software.
Getting help is still broken
Buyers struggle to get implementation help because it is:
Too hard to understand
Most buyers do not know what help is available or which service is right for their needs.
Too manual
Buyers still have to compare providers, scope the work, and wait for quotes.
Too slow
It can take weeks just to get started.
Too unpredictable
Price, timeline, and quality are often unclear upfront.
The result: Customers do not buy or renew software they cannot see a clear path to implementing successfully.
A marketplace for common needs.
A directory for custom work.
All in one solution.
Figfy gives software companies a better way to help customers get implementation services from certified partners.
For common implementation needs
Offer fixed-scope services that customers can understand, schedule, and buy more easily. Defined scope, clearer pricing, clearer timelines.
For custom-scoped services
Support larger custom projects without forcing every services need into the marketplace workflow. Keep the longer provider selection and scoping process where buyers need it.
This combined model lets software companies improve the customer experience without forcing every services need into the same workflow.
Help customers buy implementation services, not just find partners.
The marketplace is where you'll create the most value. It helps software companies turn common partner services into a faster, more predictable buying experience.
Instead of handing customers a directory and hoping they figure it out, Figfy helps software companies offer a better path to getting the right help.
See how Figfy works
Better outcomes for customers, partners, and your company
Faster, more affordable implementation help
- AI-guided discovery and faster scheduling
- Clear scope, fixed pricing, and defined timelines
- More affordable than traditional custom scoping
- Projects start faster
Orders — not leads — in their inbox
- Receive structured orders instead of proposal-heavy lead flow
- More predictable revenue from repeatable work
- Set pricing, manage capacity, and control availability
- Spend more time delivering and less time selling
Complete visibility and control
- Win more deals by showing buyers a clear path to implementation
- Retain more customers by helping them get implemented successfully
- Track partner performance, satisfaction, and delivery
- Scale services operations without adding headcount
Set up your marketplace in a few steps
Define the services customers commonly need
Create a catalog of fixed-scope implementation and advisory services that customers can understand and buy more easily.
Invite certified partners
Let trusted partners participate in the services that match their expertise and capacity.
Launch the marketplace to customers
Promote the marketplace and individual service offers across the digital surfaces where customers are most likely to need help.
Keep the directory for custom-scoped work
Support larger custom projects without forcing every services need into the marketplace workflow.
Track performance and improve the experience
See more of what customers need, what they buy, how partners perform, and where the services experience can improve.
Explore solutions by team
Customer Experience
Help more customers get implemented successfully.
Learn more →Marketing
Market a more complete solution and understand services intent.
Learn more →Sales & Support
Guide buyers and customers to the right help faster.
Learn more →Partnerships
Send more demand to partners and improve visibility into partner performance.
Learn more →Why Figfy
Built for software companies
Designed for partner-delivered implementation services that often require multiple days, multiple specialists, and technical customer contexts.
AI-powered where it matters
AI makes the experience easier, smarter, and more relevant for buyers, partners, and software companies.
More visibility and control
See more of the services journey, understand what customers need, and manage the partner experience more intentionally.
Pricing aligned to value
Designed to scale as marketplace activity and customer value grow.
Built for global growth
Support customers across markets with multi-currency and multi-language capabilities.
Give customers a better way to get implementation help from your partners.
Make getting quality implementation services a seamless, worry-free experience for customers.
Try Figfy for free — our Switch Smart Guarantee means zero risk.