Turn partner services into
a real growth engine.
Help more customers get the implementation services they need from your partners.
- Better discovery of relevant services
- Faster, more predictable buying
- More affordable services
- Better provider matching
Your software isn't the problem.
Implementation is.
The implementation gap is widening
Software buyers face a growing implementation problem caused by AI:
More software
AI is making software creation dramatically faster, increasing the number of tools, features, and workflows businesses need to implement.
Leaner teams
Downsized business teams have less capacity for learning and managing software.
Getting help is still broken
Buyers struggle to get implementation help because it is:
Too hard to understand
Most buyers do not know what help is available or which service is right for their needs.
Too manual
Buyers still have to compare providers, scope the work, and wait for quotes.
Too slow
It can take weeks just to get started.
Too unpredictable
Price, timeline, and quality are often unclear upfront.
Customers do not buy or renew software they cannot see a clear path to implementing successfully.
A marketplace for common services needs. A directory for custom services work. All in one solution.
Figfy gives software companies a better way to help customers get implementation services from your partners.
For common implementation needs
Fixed-scope services that customers can understand and buy more easily. Defined scope, clearer pricing, clearer timelines.
For custom-scoped services
Support larger custom projects without forcing every services need into the marketplace workflow. Keep the longer provider selection and scoping process where buyers need it.
This combined model lets software companies improve the customer experience without forcing every services need into the same workflow.
Help customers buy implementation services, not just find partners.
The marketplace is where you'll create the most value. It helps software companies turn common partner services into a faster, more predictable buying experience.
Instead of handing customers a directory and hoping they figure it out, Figfy helps software companies offer a better path to getting the right help.
See how Figfy works
Your customers discover, evaluate, and buy services in minutes — inside your branded marketplace.
Turn any digital surface into a services entry point
Promote productized service SKUs anywhere buyers already interact with your product, so the path to implementation starts before a directory search.
Guide buyers to the help they want
Use AI-assisted discovery to recommend the right fixed-scope service based on the buyer's context, not just keywords.
Make implementation help buyable in minutes
Show clear scope, fixed pricing, and defined timelines so customers can evaluate and order help without calls, proposals, or custom scoping.
Keep service quality under your control
Track partner performance, customer outcomes, and access in real time so only approved partners stay in front of buyers.
More customers getting partner services is good for everyone
Customers want easy, predictable, faster, and more affordable services
- AI-guided discovery and faster scheduling
- Clear scope, fixed pricing, and defined timelines
- More affordable than traditional custom scoping
- Projects start faster
Orders — not leads — in their inbox means more revenue with less time
- Receive structured orders instead of proposal-heavy lead flow
- More predictable revenue from repeatable work
- Set pricing, manage capacity, and control availability
- Spend more time delivering and less time selling
Win and retain more customers, ramp them faster, and lower costs
- Win more deals by showing buyers a clear path to implementation
- Retain more customers by helping them get implemented successfully
- Greater partner referrals lowers CAC
- Lower support costs as customers tap partners for help
Go live in five steps
Most teams go live in under two weeks.
Define common services
Create a catalog of fixed-scope services customers can understand and buy.
Invite certified partners
Let trusted partners participate in the services that match their expertise and capacity.
Launch to customers
Promote the marketplace across the digital surfaces where customers are most likely to want help.
Keep the custom path
Keep larger custom projects in the directory without forcing every service into the marketplace.
Track and improve
See what customers buy, how partners perform, and where the experience can improve.
Explore solutions by team
Customer Experience
Help more customers get implemented successfully.
Learn more →Marketing
Market a more complete solution and understand services intent.
Learn more →Sales & Support
Guide buyers and customers to the right help faster.
Learn more →Partnerships
Send more demand to partners and improve visibility into partner performance.
Learn more →Why Figfy
Purpose-built for software companies managing partner-delivered implementation services.
Built for software companies
Designed for partner-delivered implementation services that often require multiple days, multiple specialists, and technical customer contexts.
AI-powered where it matters
AI makes the experience easier, smarter, and more relevant for buyers, partners, and software companies.
More visibility and control
See more of the services journey, understand what customers need, and manage the partner experience more intentionally.
Pricing aligned to value
Designed to scale as marketplace activity and customer value grow.
Built for global growth
Support customers across markets with multi-currency and multi-language capabilities.
Give customers a better way to get implementation help from your partners.
Make getting quality implementation services a seamless, worry-free experience for customers.
Try Figfy for free — our Switch Smart Guarantee