Blog

Discover the top pitfalls in software implementation—like poor communication, scope creep, and lack of industry expertise—and how Figfy’s SaaS platform mitigates these risks with productized services, milestone payments, smart partner matching, and real-time insights.

Productized services standardize software implementation, offering fixed pricing, clear deliverables, and faster time-to-value. While some customers need custom work, most benefit from structured packages that drive efficiency, profitability, and customer satisfaction.

Many software companies want partner referrals but overlook a key step: partners need clients first. By sending partners customers, you create a virtuous cycle—helping customers, growing partner businesses, and generating referrals that fuel ecosystem growth.

Customers who receive expert implementation services during onboarding face fewer support issues and often contact their implementation partners first when problems arise. This reduces support costs while boosting customer satisfaction and product adoption.

Customers who receive expert implementation services during onboarding face fewer support issues and often contact their implementation partners first when problems arise. This reduces support costs while boosting customer satisfaction and product adoption.

Learn the key differences between productized services and time-and-materials (T&M) services for software implementation. Discover how productized services offer predictability, lower risk, and reflect provider expertise, while T&M offers flexibility but with higher risk.

Building a solutions partner ecosystem is the fastest, most cost-effective way for software companies to expand into new markets. Partners provide local expertise, reduce costs, and accelerate growth, enabling scalable expansion without heavy investment in internal teams.

Partner directories are yellowpages phonebooks that don't work for buyers and thus partners. Overwhelmed and lacking trust, buyers abandon these listings—leaving solutions partners without opportunities.